Privacy Policy

MABELLABS MALAYSIA respects your privacy and is committed to protecting your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

We may collect the following information: Full name; Contact number; Email address; Shipping and billing address; Payment information (processed securely through third-party payment providers); Purchase history; Communication records; Device information, browser type, and IP address; Website usage information through cookies and analytics tools.

2. How We Use Your Information

Your personal information may be used to: Process and deliver orders; Verify customer identity; Provide customer support; Respond to inquiries; Improve our website and services; Send order updates; Send promotional offers where consent has been provided; Comply with applicable legal obligations.

3. Payment Security

MABELLABS MALAYSIA does not store customers' complete payment card information. Payments are securely processed through trusted third-party payment providers.

4. Disclosure of Information

We do not sell or rent your personal information. Information may only be shared with: Courier and logistics providers; Payment processors; Technology service providers; Government authorities when legally required.

5. Cookies

Our website uses cookies to: Improve website functionality; Remember customer preferences; Measure website performance; Enhance user experience. Users may disable cookies through their browser settings; however, some website features may not function properly.

6. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil business, legal, accounting, and regulatory obligations.

8. Your Rights

Subject to applicable law, you may request to: Access your personal information; Correct inaccurate information; Update your personal information; Withdraw consent where applicable; Request deletion of your personal data where legally permissible.

9. Third-Party Websites

Our website may contain links to external websites. MABELLABS MALAYSIA is not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. Updates will be published on this website.

11. Contact

If you have any questions regarding this Privacy Policy, please contact MABELLABS MALAYSIA using the contact information provided on our website.